Webmail Access
Click the envelope to access your email from the Web.
(Link will open a new browser window)
How To Setup Your Email Client
(Microsoft Outlook Express specific, however most settings can be used for other clients)
- Open Outlook Express
- Go to 'Tools'
- Select 'Accounts'
- Click on the 'Mail' tab
- Click on 'Add'
- Choose 'Mail'
- Type in display name (Name you want people to see when they get an email from you) and click 'Next'
- Enter your full e-mail address (for example, username@pinncom.com) and click 'Next'
- Incoming mail: pop3.pinncom.com (all lower case)
- Outgoing mail: mail.pinncom.com (all lower case)
- Click 'Next'
- For account name, enter your full e-mail address (for example, username@pinncom.com)
- Enter your password and click 'Next'
- Click 'Finish'
- You should now be back at the 'Internet Accounts' Screen. Highlight your new email account by clicking on it one (1) time.
- Click on the 'Set to Default' button on the right side.
- Close the 'Internet Accounts' Screen
You will need to shutdown and reopen your client for the changes to take effect.
For Microsoft Windows Mail (included with Windows Vista):
- Open Windows Mail
- Go to 'Tools'
- Select 'Accounts'
- Click on 'Add'
- Select 'E-mail Account', and click 'Next'
- Type in display name (the name you want people to see when they get an e-mail from you) and click 'Next'
- Enter your full e-mail address (for example, username@pinncom.com) and click 'Next'
- Incoming mail: pop3.pinncom.com (all lower case)
- Outgoing mail: mail.pinncom.com (all lower case)
- Click 'Next'
- For e-mail username, enter your full e-mail address (for example, username@pinncom.com)
- Enter your password and click 'Next'
- Click 'Finish'
- Close the 'Internets Accounts' screen
For Microsoft Outlook 2003:
- Open Outlook
- Go to 'Tools'
- Select 'E-mail Accounts'
- Select 'Add a new e-mail account', and then click 'Next'
- Choose 'POP3', and click 'Next'
- For 'Your Name', enter the name you want people to see when they get and email from you
- For 'E-mail Address' and 'User Name', enter your full e-mail address (for example, username@pinncom.com)
- Enter your password in the 'Password' block
- Under 'Server Information', incoming mail server is pop3.pinncom.com and outgoing mail server is mail.pinncom.com (all lower case for both)
- Cliick 'Test Account Settings' to confirm the information, then 'Close' the test box
- Click 'Next', then click 'Finish'
For Microsoft Outlook 2007:
- Open Outlook
- Go to 'Tools'
- Select 'Account Settings'
- On the 'E-mail' tab, click 'New...'
- Select 'Microsoft Exchange, POP3, IMAP, or HTTP' and click 'Next'
- For 'Your Name', enter the name you want people to see when they get and email from you
- For 'E-mail Address', enter your full e-mail address (for example, username@pinncom.com)
- Enter your password in both the 'Password' and 'Retype Password' blocks
- Click 'Next'
- The system will now configure your settings. You will get a message saying 'An encrypted connection to your mail server is not available.' This message is a normal part of the configuration process - click 'Next'
- The system will now finish configuration and send a test message. You will get a message that says 'Your POP3 e-mail account is successfully configured.'
- Click 'Finish', and then 'Close'
Please feel free to contact customer service with any questions. Thank you for choosing Pinnacle Communications for your internet needs.
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